Intermediate & Advanced level program of English Language and Literature

- A full 8 year English language course (from beginner I to Advanced VI). - Polished my communication skills (verbal, written). - Greatly improved my vocabulary and memory of the language. - Enhanced listening skills. - Deepened my connection to other cultures and life philosophies. - Boost to my confidence while speaking publicly. - Gained different perspectives

High School Diploma in Experimental Science

Associate's degree, computer systems and networks.

- IP addressing (IPv4 and IPv6). - Basic understanding of IP firewalls – Security. - Common Internet services (HTTP/Web, DNS, etc…). - Ethernet connections both wired and wireless (Wi-Fi).

Bachelor's degree, Small Business Administration/Management

- An understanding of organizational behavior and structure. - Numeracy and the ability to research, interpret and use business and financial data. - Self-reliance, initiative and the ability to manage time, projects and resources - Decision-making - Appreciation of the causes and effects of economic and other external changes.

Le Meridien N’Fis

– Diagnosed successfully and resolved hardware and software issues on user workstation and on server.
– Installed maintained hardware and software components on computer stations and IT equipment.
– Configured and tuned networking equipment and overall computer network, both Ethernet and Wi-Fi 100% successfully.
– Worked within budget specifications while able to continuously improve the existing system.

Cabin Crew/Flight Attendant.

– Almost 3 years of experience in different cabins and aircraft from economy to premium.
– Responsible for applying the company’s safety and security measures while at the same time providing a memorable 5 star service to the customers.
– Dealt with occasional first aid situations onboard while maintaining a solid communication flow with the team and medical professionals according to company standards while keeping a clear mind and calm attitude.
– Professionally and open mindedly working with multiple diverse teams from all over while maintaining a clear vision for our tasks and responsibilities regardless of the many barriers.

Assistant Manager (part time).

– Maintain daily record of all transactions and generate reports for store manager.
– Write order supply requests to replenish merchandise.
– Stocked and restocked inventory when products were received.
– Motivate sales employees to improve morale, performance, and store revenue while delivering outstanding customer service.

Customer Service Representative (trainee)

– Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
– Dealing mainly with English speaking customers.
– Responsible for communicating and tutoring customers about local culture and art.